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Your competition is not sitting still – Are you? 

Our Impact

Workflows Modeled

Transactions Captured

Dollars Saved

All businesses use processes to deliver goods and services. But old processes can hold you back.

For example, to track an order, customers may demand a digital, self service app to see where their product is, but all you can offer is a call center where they have to wait 5 minutes for the next operator, and who doesn’t speak the language natively. 

As your competition embraces all things “digital,” they’re learning how “bots” are performing processes better, faster, and cheaper. 

But automating a bad process really makes the operations worse. 

We collect data from your information systems using our own software and turn it into specially created graphs and tables to visualize how your company is really operating.

We do more than just process mining. The data is used to provide insights into your processes and then propose how your business can be improved.

The solution?  Process Insight. Literally, all the analysis you need to remove the “friction” in your business.  Enabling your team to work smarter, not harder, in real-time.

So let’s raise your process IQ.

Introducing Process Analytics

Look inside your business process to discover not only where business performance needs improvement but why.

see the real processes

Because humans are, well, human, people will find alternative ways to get things done. That could lead to the invention of a better mousetrap, but more frequently it leads to inconsistent results, compliance risks, and increased costs. Through Process Insight, you can visualize the most common workflows, but also all the variations that occur.

What if you could easily answer the question, “why is it taking so long?”

With Process Insight, it’s right there on the chart.  And It turns out to be a result of people sending the work back to be redone. Now you can fix that quality problem and run a better business.

And since you can monitor in real-time, you can be alerted to such operational risks.

find your best, be alert to your worst

Your most popular employee may not be the one who’s most productive, compliant, or dedicated. Your most compliant process may cost you the most money to perform. 

Using Process Insight, you can compare across workers, locations, departments, customers, product types, process types, and many more dimensions.  You’ll uncover countless opportunities for improvement.  

future proof your business

Armed with the right intel, you can choose the right places to automate, the right mix of staff and the right steps to further delight your customers. 

Now you can begin your digital transformation.

see the real processes

Because humans are, well, human, people will find alternative ways to get things done. That could lead to the invention of a better mousetrap, but more frequently it leads to inconsistent results, compliance risks, and increased costs. Through Process Insight, you can visualize the most common workflows, but also all the variations that occur.

Fix Your operational problem(s)

What if you could easily answer the question, “why is it taking so long?” 

With Process Insight, it’s right there on the chart.  And It turns out to be a result of people sending the work back to be redone. Now you can fix that quality problem and run a better business.

And since you can monitor in real-time, you can be alerted to such operational risks.

find your best, be alert to your worst

Your most popular employee may not be the one who’s most productive, compliant, or dedicated. Your most compliant process may cost you the most money to perform. 

Using Process Insight, you can compare across workers, locations, departments, customers, product types, process types, and many more dimensions.  You’ll uncover countless opportunities for improvement.  

future proof your business

Armed with the right intel, you can choose the right places to automate, the right mix of staff and the right steps to further delight your customers. 

Now you can begin your digital transformation.

About Evidant

We are not just software.

We bring a unique solution to your business: smart consultants, unique software, and best practices.

See below examples of what we can do for you.

  • Model Processes

  • Baseline Operations

  • Find Bottlenecks

  • Reduce Redundant Work

  • Improve Customer Experience

  • Reduce Labor Impact

  • Improve Service Quality

  • Alert for Compliance

  • Improve Cross-team Capabilities

  • Highlight “Digital” Opportunities

What is Process Analytics?

Do you really know if your business is running to its potential capacity?

Evidant collects data from company information systems using our own software (far more comprehensive than other process mining software) and turns it into specially created graphs and tables to visualise how your company is really operating. Where we really add value is that we use this data to provide insights into your processes and then propose how these processes can be improved.

This can all be broken down into 4 stages: data transformation, process mining, process analytics and process insights.

How can Evidant help you?

Need to understand how Evidant can help you through a real case solution?

Learn more about how Evidant helps Pharmacy Benefit Managers (PBMs) to identify bottlenecks in their processes, which could stop them meeting their SLAs, and how we provide solutions to the bottlenecks reducing costs and increasing efficiency.

Are You Ready to Beat Your Competition?

Schedule a call with us to discuss your situation and goals.